Thursday, 8 September 2016

CyberGhost review

PROS

  • Boxed copies available for physical purchase
  • Large number of servers
  • Wide range of endpoint countries
  • Clear no-logging policy

CONS

  • Didn't work for Netflix during our tests
  • Video streaming and data performance less reliable than most rivals during testing

KEY FEATURES

  • Unlimited data free account available
  • Premium (1 device) £3.99 per month
  • Premium (1 device): £44.88 per year
  • Premium Plus (5 devices): £6.99 per month
  • Premium Plus (5 devices): £69.96 per year
  • Supports OpenVPN, PPTP, L2TP/IPSec
  • Supported OS: Windows, Mac OS X, Android, iOS
  • Manufacturer: CyberGhost
  • Review Price: free/subscription

WHAT IS CYBERGHOST?

CyberGhost is unusual among mainstream VPN providers in that it has a free tier alongside its paid-for subscriptions.
A free account allows you to use the CyberGhost client and servers without a registered account. However, you're not given access to the company's fastest servers, BitTorrent ports are blocked, you're shown ads every two hours and have to reconnect every three.
There are no data limits, though, making CyberGhost's free tier one of the most useful – particularly if you have only modest needs for a VPN. However, for a quick and reliable connection for transferring larger amounts of data, a single-device Premium subscription costs £3.99 a month or £44.88 a year, while a five-device Premium Plus account costs £6.99 a month or £69.96 per year. If required, you can make your registration more anonymous by paying in bitcoins or buying a boxed copy.

CYBERGHOST – FEATURES

CyberGhost's desktop clients use OpenVPN, our preferred protocol, and the company's website provides clear instructions on generating log-in credentials that you can use with any compatible VPN client on any operating system, whether that's a Linux PC or a router.
You can enable a number of extra features, including protection against online tracking and malicious websites, an ad-blocker, forced HTTPS where available, and server-side compression to reduce data use on limited data plans – such as those from most mobile broadband providers.
For platforms that CyberGhost doesn't support with a native app, you can configure these settings in your account options in the CyberGhost website's client area.
CyberGhost lets you choose which country you want to connect to and which of its servers within that country you want to be your VPN endpoint. I had no trouble connecting to BBC iPlayer or various region-locked YouTube accounts, but our attempts to find a US server that could access Netflix were unsuccessful. CyberGhost has a fairly broad selection of countries, mostly in Europe, but also including the USA, Mexico, Singapore, Japan, Australia, Ukraine, Israel and Hong Kong.

CyberGhost itself is headquartered in Romania, where EU data retention laws have been declared unconstitutional, and doesn't log or store identifying data such as your IP address. If you're need of an extra layer of anonymity, you can pay for your CyberGhost subscription in bitcoins or track down a boxed edition – these are can be found in the UK, but most appear to be intended for sale in Germany.
CyberGhost's performance at the time of review was acceptable, although its speeds in my FTP data transfer speed test were slower than most of its rivals. In addition, I experienced occasionally jerky video streaming on some servers. I couldn't get a comparable speed measurement for its US servers as we were unable to connect to any FTP server when using CyberGhost's USA end points.

VERDICT

CyberGhost's free service is definitely useful, it has a clear no-logging policy and its paid-for tiers are capable. However, the software doesn't stand out among its rivals, with fewer countries on its roster than Hide My Ass! and fewer servers than Private Internet Access.


NordVPN review

PROS

  • Large number of servers and end-point countries
  • Worked for Netflix during our tests
  • Wide range of privacy and security features
  • Clear no-logging policy

CONS

  • Expensive without special offers

KEY FEATURES

  • $8 per month (£5.55)
  • $48 per 6 months (£33.10)
  • $96 per year (£66.22)
  • Connect up to six devices
  • Supports OpenVPN, PPTP, L2TP/IPSec
  • OS support: Windows, Mac OS X, Android, iOS
  • Manufacturer: NordVPN
  • Review Price: £5.55

WHAT IS NORDVPN?

Owned by Panama-based TelFinCom, NordVPN currently has 534 active servers in 47 countries, from the UK, USA and most of the EU to less common endpoints in Egypt, Vietnam, Taiwan, New Zealand and Russia. Panama has no data-retention legislation in force and NordVPN itself has a no-logging policy.
NORDVPN – FEATURES AND PERFORMANCE
Depending on which region you wish to connect to, available servers include: "double VPN" servers, which send you through two encrypted VPN servers for extra security; Tor over VPN servers, which, after you've connected, route all your traffic through the Tor network; and anti-DDoS servers hardened to protect against network disruption attempts.
NordVPN doesn't currently provide port forwarding, popular for torrenting and other P2P applications, although it states that "we are currently developing the port-forwarding technique, which will be implemented into our service in the second quarter of 2016."
NordVPN also has a set of "Ultra fast TV" servers for the UK, USA, Germany and Canada. These are extremely popular, registering high user loads at all times. But they provide plenty of bandwidth, and include one of the few US servers from any VPN provider with end-points that Netflix didn't detect as proxies.
Similarly, we had no trouble watching BBC iPlayer or region-locked YouTube content. Performance in our FTP download test was reasonably quick on British and Dutch servers, but surprisingly sluggish in the USA – in common with other services that catered particularly well to streaming video users.


Dedicated desktop and mobile applications are available for Windows, Mac OS X, Android and iOS. NordVPN also provides detailed instructions for getting its service working properly on everything from Linux PCs to routers and NAS devices. NordVPN's own application uses OpenVPN as standard, but the service supports a range of different protocols. Your subscription allows you to simultaneously connect up to six devices at once.
A NordVPN subscription normally costs $8 (£5.55) per month, $45 (£31.24) for six months and $96 (£66.65) for a year, but special offers are frequently available. At the time of writing, a six-month subscription was on offer at $30 (£20.83), and an annual subscription could be bought for $48 (£33.33). NordVPN accepts payments in Bitcoin for those who want extra anonymity. For those who require a permanent IP address in another country, dedicated addresses are available, but currently only on US endpoints.

VERDICT

NordVPN's baseline prices are higher than many rival services, but the combination of regular special offers, a wide range of endpoints and a clear no-logging policy in a country with legislation that's protective of individual privacy make it one of the best VPN services available.

Windows 10 Mobile review

PROS

  • Great user interface
  • Cortana
  • Solid selection of Microsoft services

CONS

  • App offering still isn't strong
  • Buggy

KEY FEATURES

  • Universal Apps
  • Cortana
  • Windows Hello
  • Free upgrade to compatible Lumia phones
  • Manufacturer: Microsoft
  • Review Price: free/subscription

WHAT IS WINDOWS 10 MOBILE?

Windows 10 Mobile is Microsoft’s latest attempt to address the shortage of apps being developed for its smartphones and ignite consumer interest in its platform.
It aims to do this by unifying the desktop and mobile versions of Microsoft's OS – in theory, developers will then be able to use the same core code to create special “Universal Applications” that run on desktop and mobile. The unification process also adds a nifty new “Continuum” feature, which lets you turn Windows 10 smartphones into compute sticks via a special Display Dock.
The features sound great, but with most core Microsoft apps now on iOS and Android, some have justifiably questioned whether there's any reason to jump ship to Windows 10 Mobile. The answer for now is not really – although in a few months this could change.

WINDOWS 10 MOBILE – THE SAME GREAT USER EXPERIENCE

I tested WIndows 10 on Microsoft’s latest Lumia 950XL phablet having played with each beta release on a Lumia 535.
At first glance, the user interface looks fairly similar to Windows 8.1. It retains the vibrant Live Tile homescreen of its predecessor, which in my mind is no bad thing. Live Tiles are a nifty alternative to iOS and Android’s widget and icon-heavy UIs.
They make it easier to keep on top of things by offering peek views to incoming messages and alerts. The native Outlook email tile will display the sender and subject line of the last message to enter your inbox, for example, while the Facebook app offers a peek view of your latest alert.
For those who prefer a more traditional mobile experience, the Action Centre offers similar quick notification shortcuts to Google’s Android OS. It's accessed by scrolling down from the top of the phone’s UI and features shortcuts to key options, such as Bluetooth, Wi-Fi and screen brightness, as well as notifications from linked social media and email accounts. As an added perk it also lets you directly respond to alerts without launching the applications.
Cortana makes a welcome a reappearance too. Microsoft’s answer to Apple’s Siri and Google’s Now voice command services, Cortana can be activated using a Live Tile on the phone’s menu screen, or directly from within certain applications. When launched you can either type or speak commands.
As well as enacting basic tasks, such as mounting web searches and opening applications, Cortana can contextually answer questions and take specific actions within apps. I regularly used her to get directions, estimate travel times and find good eateries in my area using Windows 10’s reworked Maps app. I also used her to take notes in OneNote, add entries to my calendar and draft emails while on the move.
On paper, Siri and Google Now offer similar services, but I found Cortana works better on almost every level. Her voice-recognition software is stronger and proved capable of understanding accents that have rendered Siri useless – tested with an Afrikaans-accented friend on the Lumia 950 XL.
To existing Windows Phone fans, this may sound a little too much like business as usual. But, when you dive into the phone’s submenus, you realise Microsoft has made some small, but positive changes to Windows 10 Mobile’s design.
The majority of the changes work to unify the look of Windows 10’s desktop and mobile versions.
The two menu screens are now identical. The Store has also been updated to resemble the desktop and Xbox Live versions. It adds a new vertical submenu with shortcuts to the app, games, music and film sections, and an enhanced spotlight feature for recommended content.
The changes may sound insignificant, but for me they’re a real positive. The move to make Windows 10 Mobile’s UI consistent with Microsoft’s desktop and Xbox software makes the OS one of the most intuitive to use on the market. However, the lack of significant change is a two-edged sword when you starting diving into most third-party applications – which haven’t benefited from the same spruce-up.


WINDOWS 10 MOBILE – UNIVERSAL APPS

Developers generally viewed Windows Phone 8.1 as being of secondary importance to iOS and Android, despite Microsoft’s best efforts. As a result, Windows Phone 8.1’s app offering never came close to matching that of iOS or Android.
During its shelf life, popular apps such as Instagram and Vine took months to even partially launch on the platform following their appearance on iOS and Android. Third-party apps on the Windows Phone also suffered woefully worse update cycles than their iOS and Android versions. Time and time again, Windows Phone users would miss out on cool new features even if the apps did appear.
Microsoft has aimed to fix this on Windows 10 using “Universal Apps”. Universal Apps are a big part of Microsoft’s promise to create a "truly cross-device" operating system. They refer to a new generation of applications that can run on multiple device types using a single common code.
Microsoft claims the ability to use a common core code will make it easier for developers to port or create Windows 10 Mobile applications and create a consistent, “touch-first” experience across phone, tablet and PC.
On paper this sounds great, and Microsoft has already begun to migrate core services, such as Office, to become Universal Apps. But I’m yet to see the Universal Application gamble pay off on Windows 10 Mobile with third-party developers.
Windows 10 Mobile’s application offering remains a little hit and miss. Key apps still aren’t there. Even Instagram is still in its beta form, and a number of the big apps that are on WIndows 10 Mobile feel a little archaic compared to their iOS and Android counterparts.
Facebook is one of a number of companies confirmed to be working on a Universal App. For the moment, however, users are stuck with the dedicated Windows Phone version. This is a problem, as the mobile version looks like it hasn’t had a significant update since the days Microsoft Devices was called Nokia. Icons are huge and the newsfeed looks overly blown up, giving it a slightly childish feel.

Windows 10 mobile (left), Android 6.0 Marshmallow (right)
The issue isn’t local to Facebook; the Twitter app has the same problem.
The BBC iPlayer app is a particularly bad offender, and is missing several of the service's newer features. The worst is the missing account login option, whose absence means regular users won’t be able to easily access their favorite content, or get tailored recommendations.
This isn’t a problem for business smartphone users – who are pretty much covered by Microsoft’s Office 365 suite and Windows 10’s advanced mobile device management and security services. But for now, the app offering isn’t up to scratch for most consumers. Hopefully this will change in the future and Microsoft’s Universal Apps gambit will pay off.
I’ll be keeping my eyes peeled over the coming months and will update this review as and when significant new apps appear on Windows 10 Mobile.

Wednesday, 7 September 2016

Windows 10 review

WINDOWS 10 ANNIVERSARY UPDATE REVIEW: MICROSOFT DOUBLES DOWN ON TOUCHSCREENS

Anniversary Update review by Michael Passingham
Microsoft’s Anniversary update to Windows 10 is likely to be the first of many feature updates to the company’s showpiece operating system.
On the first page of the review I focus on the new Anniversary Update and its features; from onwards you'll find the original Windows 10 review. The latter will be revisited once I've used used the final version of Windows 10 Anniversary Update for a few weeks.
We’ve all known what was going to be in the Windows 10 Anniversary Update for the best part of five months, so there aren’t many surprises here.


WINDOWS INK

Windows Ink is the most important update for those who use 2-in-1 devices with a stylus. This part of the update is all about future-proofing and ensuring that Windows 10 is ready for the next generation of 2-in-1s, including the Samsung Galaxy TabPro S, Huawei MateBook, Asus Transformer Pro 3, Acer Switch Alpha 12 and the Microsoft Surface Pro 5.
Perhaps more importantly, with this improved stylus support Microsoft hopes to be able to steer buyers away from the iPad Pro.
With Windows 10 Microsoft has created an opportunity to move the 2-in-1 form factor from being a nice-to-have to a must-have. Windows Ink could be game changing with the right piece of hardware.


To find all the new goodies, open up the Windows Ink Workspace. On a Surface Pro 4, this can be done by clicking the button on the end of your Surface Pen – on other devices this will vary. Popping open the Workspace will reveal three brand-new features: Sticky Notes, Sketchpad and Screen sketch.
Oddly, the key application here is the humble Sticky Notes. It made its debut in Vista’s Gadgets interface 10 years ago, and since then it’s been a staple of Windows. However, it’s only now that Microsoft has allowed you to actually write onto the notes with a stylus.
But they’re functionality doesn't end there. If your writing is neat enough, Microsoft’s patchy personal assistant Cortana will read your notes and suggest you turn them into a reminder. This function appears to trigger only if the note includes a time frame, such as “call Michael tomorrow”, so your notes will need to be fairly precise in their description.
You can also note down phone numbers and flight numbers, which Cortana will highlight in blue. This allows you to take an action, such as saving the number to your contacts or tracking the flight you just wrote down.



I'm a huge fan of Sticky Notes’ ability to turn your scribbles into an actual list. Draw a dash before each list item and Windows should recognise it as an individual list item, which can then be dragged up and down the note to alter its priority level. You can then draw a line through it to mark it as done. The feature is superb for those who want to commit to a paperless workflow. The ability to draw tickboxes and add other, more advanced features to my notes would have been welcome, but it’s appears to be a good start nonetheless.




Note that the above impressions of the Sticky Notes feature are based on a demonstration by a Microsoft representative last week, since the device supplied to me by Microsoft didn’t have the new Sticky Notes installed.
Next up in the Ink Workspace is Sketchpad. Sketchpad sits between Paint and OneNote as a drawing pad, allowing to you create quick doodles without faffing around with OneNote’s more advanced features. Its one notable feature is the interactive ruler, which lets you draw perfectly straight lines with ease. You can snap the ruler to certain angles, and move it around as you please. It isn't perfect, though: you can’t accurately rotate it around a specific point, so you can forget about drawing inch-perfect pie charts or bicycle spokes.
The third new feature is Screen Sketch. This is essentially Sketchpad, but instead of a blank canvas, you're able to draw over or add notes to a screen capture or a photo, and play with the ruler again.
It’s a weird hybrid between pressing Print Screen, and using the Snipping Tool and OneNote. It’s also rather like taking a Snap in Microsoft Edge. It does rather feel like feature creep and, for a lot of people, will surely be quite confusing. It’s not convenient; it’s bad UI design. I don’t understand why Microsoft didn’t roll this all into OneNote, which comes pre-installed on every Windows 10 PC.
At a base level, Windows Ink and the Workspace are good additions, but their success will rely on greater third-party app support. For now, this feels like a mish-mash of useful and duplicate features.

CORTANA AND NOTIFICATIONS

Microsoft’s digital assistant has also benefited from some tweaks, with some new functions that include the ability to perform commands while your device is locked.
It works reliably – I was able to set reminders, check my appointments for the day, send emails, look up pictures of dogs, find nearby restaurants and check flight status information, all without having to log into my machine. It’s handy if you’re about to dash away from your desk and need to check where your next meeting is without having to log back in. But it’s only good for at-a-glance information; if you want to interact with any of the information displayed, you’ll need to log in.
Cortana now hooks into Universal Apps in more detail than ever before, with Microsoft often using the example of takeaway-ordering app Just Eat. It's able to access your calendar and take note of the fact you have a lunchtime meeting booked in. It will suggest a greasy meal to nosh over as you thrash out exactly how you plan to improve inter-departmental synergy.


It's a great concept, but I’ve yet to see any particularly compelling integrations that don’t result in an expanding waistline. This is another one for the future.
Cortana is now also able to handle cross-platform notifications, showing missed calls, SMS notifications and other alerts from your Windows and Android smartphone. Cortana isn’t available for Android in the UK – and there’s no word on its release – so I wasn’t able to test this with my main phone.
However, I was able to put it to use on a Microsoft Lumia 950, and it did successfully notify me of a missed call. The best part of this is that you can tap the notification and send an SMS reply from within Windows, so you don’t even need to pick up your phone to deal with it.
The big downside here is that it isn't quick enough to notify you if your phone is actually ringing, so if your phone is in silent mode then you're unlikely to catch the call. In my tests, it took at least 30 seconds for these notifications to fire, which is far too slow.
Microsoft is playing catch-up with Apple’s iOS/MacOS Handover function, and while I’m sure there will be plenty of features for Windows 10 Mobile users, I doubt many Android app developers will bother trying to hook their app into Cortana and Windows 10, so Windows is unlikely to catch Apple here.

WINDOWS HELLO INTEGRATION

Microsoft has opened up Windows 10’s Hello security API to allow third-party apps to hook into it. This only applies to devices that are certified by Microsoft and are limited to depth-sensing cameras and fingerprint readers for now. But as Hello becomes more common and fingerprint readers and cameras are integrated into more devices, this will become more important.
The only app I was able to find to actually support this is Dropbox, but I managed to log into my Dropbox account through the Windows app via the face-detection hardware in my Surface Pro 4 without a hitch.
This will also be integrated into Microsoft Edge, although I've yet to stumble across any websites that support it.

EDGE EXTENSIONS

This is a biggie for die-hard Edge users – if such folk exist – with Microsoft finally opening up its browser to third-party extensions. These can be found in the Windows Store. Prior to the Anniversary Update launch, there were 13 extensions available from the likes of Pinterest, Amazon, Evernote, Pocket and AdBlock (sigh). I hope to see more following the launch of the Anniversary Update.


Edge’s extension integration is well thought out, with each extension initially hidden in the More menu on the top-right of the screen. If you like an extension enough to have it display next to the Edge address bar, you can move it there by right-clicking on it.
It will be interesting to see how deep Microsoft will let extensions delve into the inner workings of Edge.

DARK MODE

You can now set Windows to run apps in a Dark mode. This is great for a few Windows Store apps, but common tools such as File Explorer completely ignore it, continuing to display in blinding white. Next.

START MENU

There have been some small but useful changes to the Start menu, which most people will appreciate. It now lists all your programs in a vertical list, which means you don't have to poke through folders to find what you're looking for. Recently added applications are right at the top, with Most Used sitting just beneath them.
There's a noticeable increase in the number of "Suggested" apps, with Microsoft still appearing to believe that ads in what's now a paid-for operating system is still the way to go.

BASH

The Linux-based Bash command line is in Windows for the first time ever. For the general consumer this will mean nothing, but this is a big deal for developers.
Bash and Windows have never played nicely together before, but with this official integration, worked on by both Microsoft and Ubuntu’s parent company Canonical, developers can expect to have a much easier time when developing scripts for multiple platforms. By most accounts it’s a work in progress, but it’s better than no movement at all.

WINDOWS 10 ANNIVERSARY UPDATE: EARLY VERDICT

Windows 10 Anniversary Update adds a few new features to the OS that, right now, don't appear particularly significant and which most people probably won’t use. However, they're making Windows 10 ready for the future.
With biometric-style logins with Hello, good stylus support and handwriting recognition through Sticky Notes and Cortana, Bash integration and cross-platform notifications, Windows 10 is doing just enough to keep its head above water in the multi-platform battle against Google and Apple.
It’s also positive for the Windows ecosystem as a whole. Microsoft has shown clear intent to add handy features to Windows 10 on a regular basis, and perhaps in the future we’ll get as excited about Windows 10 feature additions as we do with new versions of iOS and Android. Maybe.
You don’t really have any choice about installing the Anniversary Update; it will be downloaded to your computer and if you want to continue receiving Windows 10 updates then it's essential. For those who aren't bothered about the new features, then all you really need to know is that the update doesn’t make things any worse.
Happy Anniversary.